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Frequently Asked Questions

At Union Pet Hospital, no question is too big or too small for our veterinary team. Below are some frequently asked questions that may address your inquiries or concerns. If you have any additional questions about your pet, please don’t hesitate to call us at 859-384-7702.

What are your hours?

Monday – Friday: 8:30 am to 5:30 pm
Saturday: 8:30 am to 1:00 pm
Sunday: Closed

If it is a medical emergency, please contact Care Center:
Main: 513-530-0911
Website: https://carecentervets.com

6995 E Kemper Rd,
Cincinnati, OH 45249

Do you offer any payment options?

For your convenience, Union Pet Hospital accepts cash, checks, all major credit cards, Scratchpay, Trupanion Pet Insurance, Trupanion Pay-to-Hospital, and CareCredit.

Learn more here

Do you need an appointment?

To ensure that we can see all pets promptly, we highly recommend you schedule an appointment. However, if your pet requires immediate attention today, please give us a call, and we will gladly accommodate you. You can arrange appointments over the phone during regular business hours, or you can conveniently use our website widget or PetDesk App to book online at any time!

Download the app here

Do you offer curbside appointments?

Curbside appointments can be arranged upon request. When you have arrived for your appointment, call us from the parking lot, and a technician will come out to gather your pet’s medical history and collect your pet or deliver their medications. Payments can conveniently be processed over the phone.

Do you accept pet insurance?

We will work with any pet insurance. We work closely with Trupanion and can receive claim approval and/or payment before you leave the hospital! Pick the plan that works best for you here.

Learn More Here

Do you offer boarding?

We do not offer boarding unless your pet is here for medical reasons.